Suzy, is an always-on insights platform that allows our customers to perform rapid and trustworthy consumer research with any target consumer in minutes. It’s human intelligence on demand, so brands never have to second-guess their decisions again. Learn more at www.suzy.com.
While your manager will own the high-level customer relationships and strategy, you will handle much of the day-to-day management to set these accounts up for longevity and success with Suzy, including: programming/launching surveys and pulling reports from the Suzy platform, compiling recap decks, proposals and client reports, participating in and taking notes during onboarding and workshop calls, responding to client calls and emails, troubleshooting on the Suzy platform, and completing other tasks to support our clients’ strategy and keep them happy and engaged. To do all of this, you will become proficient in market research, an expert on the Suzy platform, and a passionate and responsive point-of-contact to your customers. In addition to working with the Customer Success team, you will work closely with Suzy’s Market Research Center of Excellence to launch surveys on the Suzy platform and with the Expansion Sales Team to drive expansion at our accounts.
About Suzy:
Suzy, is an always-on insights platform that allows our customers to perform rapid and trustworthy consumer research with any target consumer in minutes. It’s human intelligence on demand, so brands never have to second-guess their decisions again. Learn more at www.suzy.com.
Benefits:
Suzy is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to ensure all people feel supported and connected at work.
Suzy is committed to protecting its customers, employees, partners, and the company as a whole, from damaging acts that are intentional or unintentional. Effective security is a team effort involving the participation and support of every user who interacts with company information/data and systems. It is the responsibility of each individual to help protect company information assets.
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