Senior Research Manager

Suzy puts the voice of your consumer at your fingertips.  Whether you’re a novice or an expert researcher, our platform brings advanced tools together with the highest quality audience to deliver insights in minutes.  Some of the biggest brands in the world use Suzy to deliver breakthrough products and experiences backed by data-driven decisions. Learn more at www.suzy.com.

Suzy is a growth-stage SaaS company that is disrupting the consumer market research space by helping its customers tap the power of human intelligence so they can make better decisions, informed by data and insight. Some of the biggest brands in the world use Suzy’s market research platform to deliver breakthrough products and experiences backed by data-driven decisions.

We’re hiring a Senior Research Manager, to partner with our Enterprise Sales Team and be responsible for end-to-end marketing research across a broad range of potential clients and specialities (innovations, communications assessment, tracking. etc).  Your research will be used in an effort to close new business deals and provide examples of Suzy’s capabilities.

• Oversee day-to-day client relationships with a roster of enterprise clients
• Become an expert in the client’s business and industry
• Provide strategic recommendations to support clients' business needs
• Field unique & custom brand/research projects to answer clients’ critical business questions
• Compile and analyze data & create PPT charts/presentations to summarize key findings and learnings from clients’ projects
• Assist Account Executives and Customer Success Managers in selling Suzy to prospective and existing enterprise customers
• Deliver client training on platform functionality
• Execute work in a timely, efficient manner

• Bachelor’s Degree in a relevant field, or equivalent
• 8+ years experience working in market research and/ or client success
• Experience working with enterprise clients
• Fundamental understanding of brand strategy and consumer insights
• Exceptional analytical skills, paired with an ability to distill critical insights from data and explain findings to clients in a simple, actionable manner
• Exceptional organizational skills and strong attention to detail is a must
• Strong verbal communication skills and experience with client presentations and meetings
• An entrepreneurial mindset and/or attitude
• Ability to work independently as well as part of a team
• Problem-solving, lots of hustle, humility, a positive attitude and a sense of humor are a must

Benefits:

• We take care of our employees and their families. We have generous health dental and vision benefits, and our 401K plan vests immediately
• A friendly, fun, and collaborative work environment that allows for frequent exposure to executives
• The opportunity to make an immediate impact as a part of a fast-growing company
• The target base compensation for this role is $110,500 - $149,500 per year

Suzy is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to ensure all people feel supported and connected at work. 

Suzy is committed to protecting its customers, employees, partners, and the company as a whole, from damaging acts that are intentional or unintentional.  Effective security is a team effort involving the participation and support of every user who interacts with company information/data and systems. It is the responsibility of each individual to help protect company information assets. 

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